Parakeet Systems, Inc. (“Parakeet” or the “Company”) respects the privacy and confidentiality of our customer’s personal data, traffic data and communications content.

This Privacy Policy governs our use and disclosure of information collected through this web site (the “Site”) and through your use of the Parakeet software, including any associated updates, supplements, enhancements, upgrades, media, printed materials and electronic documentation (collectively, the “Software”). It is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using the Site and our products and services. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.


When you use the Site or Software, we automatically collect information about your Internet connection, including but not limited to, as applicable:

  • The name of the Internet domain you used to access the Internet;
  • The IP address of the website from which you linked to the Site or Software;
  • The date and time you accessed the Site and Software;
  • Statistics concerning your calls made through the Software, such as the length of the call, the IP address of the location that you called and the technical parameters about the call; and
  • The pages you visited.

This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Site and Software, monitor and learn about calling patterns through the Software and to consider potential improvements to the Site and Software.

We may also request that you provide certain personally identifiable information (“Personal Information”) to register to use the Software and/or to use certain features of the Software or the Site. Your Personal Information may include, without limitation, contact information, such as your name, address, email address or phone numbers. By providing such information, you consent to our collection and use of it, as described in this Privacy Policy. We also store, on a temporary basis, information that you or other users may submit for transmission through the Software, such as file messages. Some of these files and messages may contain Personal Information. We do not collect any Personal Information about you when you visit the Site or use the Software unless you give us that information.


We use Personal Information obtained from you to administer your participation in the Site and to facilitate your use of the Software including, without limitation, to troubleshoot and resolve problems with the Site or Software. Occasionally, we may also use the information we collect to notify you about important changes to the Site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

Use of Cookies

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

We use website browser software tools such as cookies and web server logs to gather information about Site users’ browsing activities, in order to constantly improve the Site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve the Site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to the Site as they move from one page to another. Web server logs allow us to count how many people visit the Site and evaluate the Site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you. We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection.

Sharing Information with Strategic Partners

We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your social security number or other personal financial data.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to the Site or Software, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request at

Securing Information Transmissions

If you send confidential personal credit card information to us on the Site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches the Site.

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.



Information Security

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Evaluation of Information Protection Practices

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

Accessing and Correcting Your Information

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing

Disclosing Information to Outside Parties

We may provide aggregate information about our customers, sales, Site traffic patterns and related Site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

Legally Compelled Disclosure of Information

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Children Under 13

We have no way of distinguishing the age of individuals who access the Site or attempt to use our Software, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with Personal Information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

Other Websites Linked to the Site

We are not responsible for the practices employed by websites linked to or from the Site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of the Site.

Please remember that when you use a link to go from the Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on the Site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.


By using the Site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on the Site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

If you have any questions about our Privacy Policy, the practices of the Site, or your dealings with the Site, you can contact us at

Effective Date: May 1, 2018