Parakeet Systems, Inc. (“Parakeet” or the “Company”) respects the privacy and confidentiality of our customer’s personal data, traffic data and communications content.
When you use the Site or Software, we automatically collect information about your Internet connection, including but not limited to, as applicable:
- The name of the Internet domain you used to access the Internet;
- The IP address of the website from which you linked to the Site or Software;
- The date and time you accessed the Site and Software;
- Statistics concerning your calls made through the Software, such as the length of the call, the IP address of the location that you called and the technical parameters about the call; and
- The pages you visited.
This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Site and Software, monitor and learn about calling patterns through the Software and to consider potential improvements to the Site and Software.
USE OF INFORMATION
We use Personal Information obtained from you to administer your participation in the Site and to facilitate your use of the Software including, without limitation, to troubleshoot and resolve problems with the Site or Software. Occasionally, we may also use the information we collect to notify you about important changes to the Site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
We use website browser software tools such as cookies and web server logs to gather information about Site users’ browsing activities, in order to constantly improve the Site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve the Site to better meet the needs of our customers and prospective customers.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your social security number or other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to the Site or Software, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request at email@example.com.
Securing Information Transmissions
If you send confidential personal credit card information to us on the Site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches the Site.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.
PROTECTING YOUR INFORMATION
We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices
Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
Accessing and Correcting Your Information
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing firstname.lastname@example.org.
Disclosing Information to Outside Parties
Legally Compelled Disclosure of Information
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Children Under 13
Other Websites Linked to the Site
We are not responsible for the practices employed by websites linked to or from the Site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of the Site.
Effective Date: May 1, 2018